Staff may be able to bounce back after layoffs

Local News

DECATUR, Ill. (WCIA) — A tremendous number of job vacancies will have plenty of candidates when dozens of people are told they’re out of a job.

Convey Call Center is closing, forcing 150 people out of work. One company says there may be a place for those employees.

Convey Health Solutions helps companies manage healthcare, but the next time people working at their call center pick up their phones, it may be to call the unemployment office.

135 people out of 150 who are expected to lose their jobs work in customer service. Someone who works for a job placement company says there are more openings now than he’s seen in more than a decade.

“There are other businesses in Decatur that can utilize people with call center skills. There are businesses that have smaller call centers, if you will, not the size of Convey, but there are very definitely jobs available for the people that have the skills that work at Convey today.”

The terminations are expected to start next month. Convey Health Solutions couldn’t be reached for comment, but a letter to city officials states the closing is expected to be permanent.

Express Employment Professionals say they noticed they have more job openings than qualified applicants for jobs.

It’s not just in Decatur. The Labor Department says there were 6.7 million job openings at the end of April and more jobs than job seekers.

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