Driver Services Facilities prepares for closures

News

(ILLINOIS) — The Driver Services facilities statewide will be closed for in-person transactions effective Tuesday, Nov. 17, and will reopen on Monday, Dec. 7, 2020, due to the COVID-19 pandemic.

In an effort to reduce facility visits for in-person service, online renewals for driver’s licenses and ID cards has been extended.

Not everyone qualifies, particularly those who are required to pass a written or road test. For qualifying drivers, if the driver’s license or ID card expired between Feb. 1, 2020 and Jan. 31, 2021, then the individual will receive a letter with a unique PIN needed to renew online.

This letter will be sent in December 2020 or January 2021. If the driver’s license or ID card expires after Feb. 1, 2021, the individual will receive the PIN letter approximately 90 days before the expiration date.

In addition, expiration dates for driver’s licenses and ID cards will be extended until June 1, 2021. This June 1, 2021 extension also includes those who have February, March, April, and May 2021 expiration dates.

Expired driver’s licenses and ID cards will remain valid until June 1, 2021. CDL (Commercial Driver License) holders and commercial learner’s permit holders are excluded from this extension due to federal requirements.

“After careful consideration, we have decided to close all Driver Services facilities until December 7, 2020, due to the worsening COVID-19 pandemic,” said Illinois Secretary of State Jesse White. “The health and safety of employees and the public remains paramount, and face-to-face transactions potentially increase the further spread of the virus. We have extended expiration dates to assist people during this difficult time. I am also encouraging customers to consider using online services that are available for many office transactions.”

many transactions with the Secretary of State’s office may be conducted online, some of which include:

  • Renewing a license plate sticker;
  • Renewing a valid driver’s license for qualifying drivers;
  • Renewing a valid ID card for those aged 22-64 (seniors 65 and older have free, non-expiring IDs);
  • Obtaining a driver record abstract;
  • Filing Business Services documents, such as incorporations and annual reports; and
  • Customers with issues involving administrative hearings may contact adminhearings@ilsos.gov.

White noted that 18 CDL (Commercial Driver License) facilities will remain open for CDL written and road exams. These CDL facilities include:

Bradley, 1111 Blatt St.; Charleston, 1010 E. St.; Danville/Tilton, #5 Southgate; DeKalb, 1360 Oakwood St.; Elk Grove Village, 650 Roppolo Dr.; Marion, 1905 Rendleman St.; Mascoutah, 9221 Beller Dr.; Moline/Silvis, 2001 Fifth St., Ste. #10; Olney, 1302 S. West St.; Peoria, 3311 N. Sterling Ave., #12; Princeton, 225 Backbone Rd. East; Quincy, 2512 Locust St.; Rantoul, 421 S. Murray Rd.; Rockford, 4734 Baxter Rd.; Salem, 1375 W. Whittaker St.; South Holland, 41 W. 162nd St.; Springfield, 2701 S. Dirksen Pkwy.; and West Chicago, 1280 Powis Rd.

 “Commercial truck drivers provide essential services by ensuring goods can be transported safely and efficiently throughout the state and country during this pandemic,” White said.

CDL driving tests are by appointment only by calling 217-785-3013.

Seven facilities will be offering drive-through services for license plate sticker transactions only. These facilities were selected due to the configuration of the buildings that allowed for drive-through transactions.

The seven drive-through facilities are: Chicago North, 5401 N. Elston Ave.; Chicago West, 5301 W. Lexington St.; Rockford-Central, 3720 E. State St.; Macomb, 466 Deer Rd.; Springfield, Dirksen 2701 S. Dirksen Parkway; Danville/Tilton, #5 Southgate; and Chicago South (opens Nov. 19), 9901 S. Dr. Martin Luther King Jr. Dr.

“During the COVID-19 pandemic, we have been the only government agency open statewide offering in-person transactions,” said White. “We have remained committed to serving the public. Protecting the health and safety of our residents is my top priority, and this is the guiding principle of our decision-making.”

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