County now offers 2-1-1 hotline

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FILE – In this Aug. 11, 2019, file photo, a man uses a cell phone in New Orleans. The Federal Communications Commission is scheduled to vote Thursday, Dec. 12, to approve a new national National Suicide Prevention Lifeline number that is 3 digits. Once implemented, people will just need to dial 988 to seek help. (AP Photo/Jenny Kane, File)

FORD COUNTY, Ill. (WCIA) — Those seeking help in Ford County have a new source of information regarding available resources.

The county kicked off a new 2-1-1 service Monday, according to a press release from the Public Health Department. The hotline is provided by United Way; FCPHD said it’s in a partnership with the PATH (Providing Access to Help) organization.

Calling the hotline is free. 2-1-1 call specialists are available 24/7 to help individuals locate health and human services in their area such
as:
• Basic Human Needs: such as food, shelter, rent, and utility assistance
• Physical and Mental Health Resources: such as health insurance programs, Medicaid and Medicare, medical
information lines, and crisis intervention services
• Employment Supports: such as job training, transportation assistance, and education programs
• Support for Older Americans and Persons with Disabilities: such as adult day care, respite care, home health
care, and independent living programs
• Support for Children, Youth, and Families: such as afterschool programs, family resource centers,
mentoring, tutoring, and protective services

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